OVERVIEW | MEDICAL LINKS | INSTRUCTIONS

What to Bring to Your Appointment

Bring your insurance card. If you do not have your insurance card with you, you may be subject to being seen on a cash basis until proof of insurance can be established.

Bring the New Patient Forms mailed or e-mailed to you prior to your appointment. Please make sure they are completed prior to arrival. Please arrive 15 minutes prior to your scheduled appointment time to check-in.

For patients being seen for a lung related condition, please bring any x-ray films or CT scans of your lungs done within the last year. Please being the actual films.

Bring the actual bottles that any medication, vitamins, or supplements come in.

Please bring any relevant medical records which may assist the physician in understanding your medical condition.

Payment and Insurance Information

South Bay Respiratory Associates is contracted with Medicare, and HMO plans through the Santa Clara County IPA (SCCIPA), Affinity Medical Group, Premier Care IPA, and Physicians Medical Group (PMG). We are also contracted with most major PPO insurance plans, with the exception of First Health Network plans.

Patients with an HMO type of insurance who are referred for specialty care, must have an authorization for services prior to being seen. Patients with HMO insurance seeking a primary care physician (PCP) may select Dr. Sudha Karupaiah. This PCP selection must be made prior to being seen.

We are pleased to file your insurance claims on your behalf. Uncovered or denied services will be balance billed to you. Any co-payments or deductibles related to your visit with us are due upon your arrival for the appointment. We accept cash, check, Mastercard, Visa, American Express, and Discover cards.

Medical Records

All of your medical records are confidential. You may designate other people to whom your medical records may or may not be disclosed. We will release the records or any part of them only if you give us written authorization. To cover administrative costs, copy fees for medical records are $15.00 plus 25 cents/page

Prescription Refills

To have prescriptions refilled, ask your pharmacy to contact our office electronically or by fax at (408) 279-3216, most prescription refill requests are handled the same day as received. To provide the best medical care, patients on long term medications are required to see their physician at least twice per year.

Office Hours and Appointments

Our office is open from 8:30 am to 5:00 pm Monday through Thursday. We are closed for lunch from noon to 1:30 pm. We are closed on Fridays and for traditional holidays.

After hours, or on days the office is closed, our physicians remain available for urgent medical problems or questions. Our main number (408) 279-1400 can be called to obtain the pager number for the physician on duty. Patients can leave their telephone number on that pager, and will be responded to by the physician on duty as soon as possible.

65 North 14th Street, San Jose, CA 95112   •   (408) 279-1400 phone   •   (408) 279-3216 fax